• Do you accept Insurance?

    Yes, we accept the following insurance providers: Cigna/Evernorth EAP, Blue Cross and Blue Shield (PPO & HMO plans), SANA Benefits, Aetna, United Healthcare, UMR, UBH/Optum, Multiplan.


    If you are wondering if we accept your specific insurance plan, please do not hesitate to contact us at info@healwithbloom.com or call us at (346) 415-5551.

  • Do you provide telehealth services?

    Yes! For clients who would like the flexibility of sessions from home, we're excited to offer telehealth services. 

  • Where are you located?

    Our offices are located at 11999 Katy Freeway, Suite 386, Houston, TX 77079.

  • I'm new and ready to schedule a session. What's the easiest way to get started?

    We're so proud of you for taking this important step in your journey, and we're thrilled to walk alongside you! Here's how to schedule a session:


    • Click the 'Schedule Appointment' button in the top right corner of our website.
    • Navigate to our 'Book a Session' page.
    • Contact us directly at info@healwithbloom.com or (346) 415-5551.
  • What time can I schedule a session?

    Our support staff will find a session time that works perfectly for your schedule.

  • What is your privacy policy?

    Effective Date: January 1, 2025


    Bloom Professional Counseling, PLLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your

    personal information. This Privacy Policy explains how Bloom Professional Counseling, PLLC collects and uses

    information about you when you opt-in to receive SMS messages from us.


    How to opt-out from receiving SMS messages from us:

    You have the right to opt out of receiving SMS messages from us at any time. To opt out, reply 'STOP'; to any message

    you receive from us, or contact us at info@healwithbloom.com to request removal from our messaging list

    Information We Collect

    When you opt-in to receive SMS messages, we collect:


    - Your phone number

    - Consent to send SMS messages

    - Your basic contact information

    -Your messaging history with us


    How We Collect Your Information:

    We may collect your information directly from you, such as when you complete a form or contact us automatically, such as

    when you interact with any of our digital properties; or from others, such as when we receive information about you from

    third parties.

    How We Use Your Information

    We use your information to:

    - Send you the SMS messages you’ve opted in to receive

    - Provide updates or other relevant content based on your preferences

    - Implement your choices

    - Operate our business


    Disclosures of Your Information:

    We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for

    marketing or promotional purposes. We may disclose your information to our affiliated companies; to third-party service

    providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition,

    reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; and to

    assert claims or rights or to defend against claims.


    Protection of Information:

    We take steps to protect your information against unauthorized use or disclosure.


    Updates:

    We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact

    on your privacy, we will provide notice before the change becomes effective.


    How to Contact Us:

    You can reach us by texting the word HELP. You may also contact us directly at our main office by phone at +346 415

    5551 or by email at info@healwithbloom.com.

  • What are your terms and conditions

    Effective Date: January 1, 2025


    By opting in to receive SMS messages from Bloom Professional Counseling, PLLC (“we,” “us,” “our”), you agree to

    these Terms and Conditions (Terms).


    SMS Messaging Service:

    By providing my phone number, I consent to receive SMS text messages from Bloom Professional Counseling, PLLC for

    appointment reminders, feedback, and general two-way communication about my relationship with Bloom Professional

    Counseling, PLLC. Message and Data Rates may apply.


    Message Frequency:

    You will receive more than one message from us unless you opt out. While messaging frequency varies, you will likely

    receive messages pertaining to your account with us as you request or up to four messages per month. We reserve the

    right to alter the frequency of messages at any time to increase or decrease the total number of messages. The

    company and carriers are not liable for delays or undelivered messages.


    Message and Data Rates:

    Message and data rates may apply based on your mobile carrier’s terms.


    Privacy Policy:

    Your information will be handled in accordance with our Privacy Policy which we provide in paper form.


    Cancellation/Opt-Out Instructions:

    You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you

    opt out of text messaging, you will receive one additional message confirming your request has been processed.


    Help/Customer Support:

    Text the word HELP for support. You may also contact us directly by phone at +346 415 5551 or by email at

    info@healwithbloom.com.


    Liability:

    We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your

    carrier or third-party service providers.

    Note: Certain businesses, such as healthcare providers, may include additional terms, including the risks of sending

    and receiving health information subject to HIPAA via text message, the rules about sending text messages to the

    provider’s office, and what to do if the subscriber is experiencing a medical emergency.

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